Map the Business Processes (Inside Campfire)
Implementation Leads use Campfire to import or define “Campfire Processes” and “Process Steps” that represent the client’s operations. These form the framework for all future requirements and testing.
Primary roles:
Implementation Lead, Business Analyst
Campfire features used:
Campfire Processes, Process Steps, Chatter
2. Define & Approve Requirements
Implementation Owners create requirements in Campfire, linking them to business processes and phases. Solution Architects conduct internal review, while Client Business Owners approve or request changes in the Campfire Experience Cloud portal.
Primary roles:
Implementation Owner, Solution Architect, Client Business Owner
Campfire features used:
Requirements, Internal/Client Review Status, Action Items, Chatter
3. Configure & Build in Cycles
Configuration Owners track assigned work using “Build: Assigned to Me” views. Each build is documented, QA tested by the Configuration Owner, and Unit Tested by the Client Business Owner in a coordinated manner. Test Cases are automatically created and reduce manual input as well as errors. Build components that make up the solution are documented in Campfire to ensure details needed for the deployment are available for the later phase.
Primary roles:
Configuration Owner, Implementation Owner, Client Business Owner
Campfire features used:
Build Cycles, Build Statuses, Configuration Items, Action Items, Chatter
4. Test Every Step—Together
Campfire auto-generates and assigns test cases for User Acceptance Test (UAT) events such as Scenario, and End-to-End Testing. Internal teams and client testers log test results and comments directly in Campfire. Smart workflows keep the process moving.
Primary roles:
Client Tester, Implementation Owner. Configuration Owner
Campfire features used:
Scenarios, Test Cases, Test Results, Assigned To Me views, Action Items, Chatter
5. Deploy with Confidence
Once all tests pass, Configuration Owners draft the Deployment Plan, finalize deployment packages and move solutions from Test to the Production environment using ClickDeploy or similar DevOps tools. Campfire tracks every change, ensuring complete visibility and auditability.
Primary roles:
Configuration Owner, Deployment Lead, Client IT Lead
Campfire features used:
Deployment Tasks, Configuration Items, Environments, Deployment Statuses
